Shipping Policy

At Goldenthreadsco, we strive to deliver your products quickly and securely. This Shipping Policy outlines our shipping practices, timeframes, and associated costs.

1. Order Processing

• Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays).
• Order Confirmation: You will receive an email confirmation once your order is placed, and a shipping confirmation when it has been dispatched.

2. Shipping Methods & Delivery Times

• Standard Shipping: Estimated delivery within 5-7 business days.
• Expedited Shipping: Available at an additional cost, estimated delivery within 2-3 business days.
• International Shipping: Delivery times vary by destination. Please note that international orders may be subject to customs duties and taxes.

3. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The shipping fee will be clearly displayed during the checkout process.

4. Order Tracking

Once your order ships, you will receive a tracking number via email. Use this number to monitor the progress of your delivery.

5. Shipping Issues

• Lost or Delayed Packages: If your package is lost or significantly delayed, please contact our support team at [support@goldenthreadsco.com] for assistance.
• Address Accuracy: Ensure that your shipping address is correct. Goldenthreadsco is not responsible for orders delivered to an incorrect address provided by the customer.